Privacy Policy

Last Updated: February 5, 2026

This Privacy Policy describes how ScrapeRouter ("ScrapeRouter," "we," "us," or "our") collects, uses, and shares information about you when you use our website at https://scraperouter.com ("Site") and all related APIs, networks, applications, and services (collectively, the "Service").

1. Information We Collect

1.1 Account Information. When you create an account, we collect your email address, name, and password. If you sign up using a third-party service (e.g., Google), we receive your name and email from that service.

1.2 Payment Information. We use third-party payment processors (e.g., Stripe) to handle payments. We do not store your full credit card number. We may receive transaction identifiers and partial card information (last four digits, expiration date) for record-keeping.

1.3 Usage Data. We automatically collect information about your use of the Service, including: API request metadata (timestamps, endpoints, status codes); IP addresses; browser type and version; device information; and referring URLs.

1.4 Scraped Content. We temporarily store scraped content to deliver the Service. This content is retained for a limited period and then deleted. We do not analyze or use the actual content of your scraping requests.

2. How We Use Your Information

We use the information we collect to:

(a) provide, maintain, and improve the Service;

(b) process transactions and send related information;

(c) send technical notices, updates, and support messages;

(d) respond to your comments, questions, and requests;

(e) monitor and analyze trends, usage, and activities;

(f) detect, investigate, and prevent fraudulent or unauthorized activity;

(g) comply with legal obligations.

3. Information Sharing

We may share your information in the following circumstances:

3.1 Service Providers. We share information with third-party vendors who perform services on our behalf, including payment processing, data analysis, email delivery, hosting, and customer service.

3.2 Scraping Providers. When routing your requests, we share necessary technical information (IP addresses, request parameters) with third-party scraping providers. These providers have their own privacy policies.

3.3 Legal Requirements. We may disclose information if required by law, regulation, legal process, or governmental request.

3.4 Business Transfers. In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Retention

We retain account information for as long as your account is active or as needed to provide the Service. We retain usage data for analytics purposes for up to 24 months.

Scraped content is retained for a maximum of 30 days to allow you to retrieve results. After this period, content is automatically deleted. You may request earlier deletion by contacting support.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

6.1 Account Information. You may update or correct your account information at any time by logging into your account settings.

6.2 Data Export. You may request a copy of your personal data by contacting us at contact@scraperouter.com.

6.3 Account Deletion. You may request deletion of your account and associated data by contacting support. Some information may be retained as required by law or for legitimate business purposes.

6.4 Marketing Communications. You may opt out of marketing emails by clicking the unsubscribe link in any email or contacting us directly.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to the transfer of your information to the United States and other jurisdictions where we operate.

8. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation:

(a) Right to access your personal data;

(b) Right to rectification of inaccurate data;

(c) Right to erasure ("right to be forgotten");

(d) Right to restrict processing;

(e) Right to data portability;

(f) Right to object to processing;

(g) Right to withdraw consent.

To exercise these rights, contact us at contact@scraperouter.com. We process data based on contract performance, legitimate interests, and your consent where applicable.

9. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

(a) Know what personal information we collect, use, and disclose;

(b) Request deletion of your personal information;

(c) Opt out of the sale of personal information (we do not sell personal information);

(d) Non-discrimination for exercising your privacy rights.

To exercise these rights, contact us at contact@scraperouter.com or submit a request through your account settings.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. These include:

Essential Cookies: Required for the Service to function properly, including authentication and security.

Analytics Cookies: Help us understand how visitors interact with our Site so we can improve the user experience.

You can control cookies through your browser settings. Disabling certain cookies may affect Service functionality.

11. Children's Privacy

The Service is not directed to children under 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

ScrapeRouter — contact@scraperouter.com